/* ==========================================================================
   SRBOT TECHNOLOGY — asistente comercial (widget).
   Usa los tokens de styles.css (colores, tipografías, curvas). Todo va bajo
   el prefijo .srb-ag para no interferir con ningún estilo del sitio.
   ========================================================================== */

.srb-ag {
  --ag-w: 404px;
  --ag-h: 640px;
  --ag-edge: 22px;
  --ag-launch: 60px;
  position: fixed;
  right: var(--ag-edge);
  bottom: var(--ag-edge);
  z-index: 45; /* cerrado: por encima del contenido, por debajo de la cabecera (50) */
  font-family: var(--f-body, system-ui, sans-serif);
  font-size: 14.5px;
  line-height: 1.55;
  color: var(--ink-2, #c9d0de);
}
.srb-ag.is-open { z-index: 60; } /* abierto: por encima de la cabecera fija */
/* Con el menú móvil abierto, el asistente se aparta. */
.menu-open .srb-ag { visibility: hidden; }

/* ---------- 1. Botón flotante ---------- */

.srb-ag-launcher {
  position: relative;
  display: grid;
  place-items: center;
  width: var(--ag-launch);
  height: var(--ag-launch);
  padding: 0;
  border: 0;
  border-radius: 50%;
  background: radial-gradient(120% 120% at 30% 20%, #6d8dff 0%, var(--blue-500, #3f66f2) 55%, #2c49c4 100%);
  color: #fff;
  box-shadow: inset 0 0 0 1px rgba(143, 168, 255, 0.45), inset 0 1px 0 rgba(255, 255, 255, 0.25),
    0 18px 40px -14px rgba(63, 102, 242, 0.9), 0 6px 18px -6px rgba(0, 0, 0, 0.6);
  cursor: pointer;
  transition: transform 0.35s var(--ease-out, ease), box-shadow 0.3s;
}
.srb-ag-launcher:hover { transform: translateY(-2px) scale(1.03); }
.srb-ag-launcher svg { width: 26px; height: 26px; }
.srb-ag-launcher .srb-ag-ic-close { display: none; }
.srb-ag.is-open .srb-ag-ic-chat { display: none; }
.srb-ag.is-open .srb-ag-ic-close { display: block; }

/* Pulso discreto, solo mientras está cerrado */
.srb-ag-launcher::after {
  content: "";
  position: absolute;
  inset: 0;
  border-radius: 50%;
  box-shadow: 0 0 0 0 rgba(91, 128, 255, 0.55);
  animation: srb-ag-pulse 3.8s var(--ease-out, ease) infinite;
}
.srb-ag.is-open .srb-ag-launcher::after { animation: none; }
@keyframes srb-ag-pulse {
  0% { box-shadow: 0 0 0 0 rgba(91, 128, 255, 0.5); }
  55%, 100% { box-shadow: 0 0 0 16px rgba(91, 128, 255, 0); }
}

/* Mensaje de invitación (una vez por sesión, solo escritorio) */
.srb-ag-teaser {
  position: absolute;
  right: calc(var(--ag-launch) + 14px);
  bottom: 8px;
  width: max-content;
  max-width: 250px;
  padding: 11px 15px;
  border: 1px solid var(--line-2, rgba(160, 176, 214, 0.2));
  border-radius: 16px 16px 4px 16px;
  background: rgba(18, 25, 41, 0.96);
  color: var(--ink, #f3f4f8);
  font: 500 13.5px/1.45 var(--f-body, system-ui, sans-serif);
  text-align: left;
  box-shadow: 0 18px 40px -18px rgba(0, 0, 0, 0.9);
  cursor: pointer;
  opacity: 0;
  transform: translateX(8px);
  pointer-events: none;
  transition: opacity 0.4s var(--ease, ease), transform 0.5s var(--ease-out, ease);
}
.srb-ag.has-teaser .srb-ag-teaser { opacity: 1; transform: none; pointer-events: auto; }
.srb-ag.is-open .srb-ag-teaser { display: none; }

/* ---------- 2. Panel ---------- */

.srb-ag-panel {
  position: absolute;
  right: 0;
  bottom: calc(var(--ag-launch) + 16px);
  display: flex;
  flex-direction: column;
  width: var(--ag-w);
  /* Deja libre la cabecera fija del sitio (≈76 px) además del botón flotante. */
  height: min(var(--ag-h), calc(100vh - 186px));
  height: min(var(--ag-h), calc(100dvh - 186px));
  min-height: 360px;
  overflow: hidden;
  border: 1px solid var(--line-2, rgba(160, 176, 214, 0.2));
  border-radius: var(--r-lg, 24px);
  background:
    radial-gradient(420px 220px at 100% 0%, rgba(63, 102, 242, 0.14), transparent 70%),
    linear-gradient(180deg, rgba(13, 18, 30, 0.985), rgba(8, 11, 19, 0.985));
  -webkit-backdrop-filter: blur(18px);
  backdrop-filter: blur(18px);
  box-shadow: 0 40px 90px -30px rgba(0, 0, 0, 0.95), 0 0 0 1px rgba(255, 255, 255, 0.02) inset;
  opacity: 0;
  visibility: hidden;
  transform: translateY(12px) scale(0.985);
  transform-origin: bottom right;
  pointer-events: none;
  transition: opacity 0.26s var(--ease, ease), transform 0.4s var(--ease-out, ease), visibility 0.4s;
}
.srb-ag.is-open .srb-ag-panel { opacity: 1; visibility: visible; transform: none; pointer-events: auto; }

/* ---------- 3. Cabecera y aviso de IA ---------- */

.srb-ag-head {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 15px 12px 13px 16px;
  border-bottom: 1px solid var(--line, rgba(160, 176, 214, 0.11));
}
.srb-ag-avatar {
  position: relative;
  display: grid;
  place-items: center;
  flex: none;
  width: 42px;
  height: 42px;
  border-radius: 14px;
  background: linear-gradient(145deg, rgba(91, 128, 255, 0.28), rgba(155, 123, 255, 0.18));
  box-shadow: inset 0 0 0 1px rgba(143, 168, 255, 0.28);
}
.srb-ag-avatar img { width: 30px; height: 30px; border-radius: 8px; }
.srb-ag-id { flex: 1; min-width: 0; }
.srb-ag-id b {
  display: block;
  color: var(--ink, #f3f4f8);
  font: 600 15px/1.25 var(--f-display, system-ui, sans-serif);
  letter-spacing: -0.01em;
}
.srb-ag-state { display: flex; align-items: center; gap: 7px; margin-top: 2px; color: var(--muted, #97a2b9); font-size: 12px; }
.srb-ag-state i {
  width: 7px;
  height: 7px;
  border-radius: 50%;
  background: var(--ok, #3dd68c);
  box-shadow: 0 0 0 3px rgba(61, 214, 140, 0.16);
}
.srb-ag-hbtn {
  display: grid;
  place-items: center;
  flex: none;
  width: 36px;
  height: 36px;
  padding: 0;
  border: 1px solid transparent;
  border-radius: 11px;
  background: none;
  color: var(--muted, #97a2b9);
  cursor: pointer;
  transition: color 0.2s, background 0.2s, border-color 0.2s;
}
.srb-ag-hbtn:hover { color: var(--ink, #f3f4f8); background: rgba(255, 255, 255, 0.05); border-color: var(--line, rgba(160, 176, 214, 0.11)); }
.srb-ag-hbtn svg { width: 18px; height: 18px; }

.srb-ag-aviso {
  margin: 0;
  padding: 9px 16px;
  border-bottom: 1px solid var(--line, rgba(160, 176, 214, 0.11));
  background: rgba(63, 102, 242, 0.07);
  color: var(--blue-300, #8fa8ff);
  font-size: 11.8px;
  line-height: 1.45;
}

/* ---------- 4. Conversación ---------- */

.srb-ag-log {
  flex: 1;
  min-height: 0;
  overflow-y: auto;
  overscroll-behavior: contain;
  display: flex;
  flex-direction: column;
  gap: 12px;
  padding: 18px 16px 20px;
  scrollbar-width: thin;
  scrollbar-color: rgba(160, 176, 214, 0.25) transparent;
}
.srb-ag-log:focus { outline: none; }

.srb-ag-msg {
  max-width: 88%;
  padding: 10px 14px;
  border-radius: 16px;
  overflow-wrap: anywhere;
  animation: srb-ag-in 0.34s var(--ease-out, ease) both;
}
.srb-ag-msg p { margin: 0; }
.srb-ag-msg p + p, .srb-ag-msg ul + p, .srb-ag-msg p + ul { margin-top: 6px; }
.srb-ag-msg ul { display: grid; gap: 4px; margin: 6px 0 0; padding: 0; list-style: none; }
.srb-ag-msg li { position: relative; padding-left: 16px; }
.srb-ag-msg li::before {
  content: "";
  position: absolute;
  left: 2px;
  top: 0.68em;
  width: 6px;
  height: 6px;
  border-radius: 2px;
  background: var(--blue-400, #5b80ff);
}
.srb-ag-msg strong { color: var(--ink, #f3f4f8); font-weight: 700; }
@keyframes srb-ag-in {
  from { opacity: 0; transform: translateY(6px); }
  to { opacity: 1; transform: none; }
}
.srb-ag-msg--bot {
  align-self: flex-start;
  border: 1px solid var(--line, rgba(160, 176, 214, 0.11));
  border-bottom-left-radius: 5px;
  background: rgba(255, 255, 255, 0.035);
}
.srb-ag-msg--me {
  align-self: flex-end;
  border-bottom-right-radius: 5px;
  background: var(--blue-500, #3f66f2);
  color: #fff;
  box-shadow: inset 0 0 0 1px rgba(143, 168, 255, 0.3);
}
.srb-ag-msg--sis {
  align-self: stretch;
  max-width: 100%;
  border: 1px dashed rgba(143, 168, 255, 0.3);
  background: rgba(63, 102, 242, 0.06);
  color: var(--muted, #97a2b9);
  font-size: 13px;
}

.srb-ag-typing {
  align-self: flex-start;
  display: flex;
  gap: 5px;
  padding: 14px 16px;
  border: 1px solid var(--line, rgba(160, 176, 214, 0.11));
  border-radius: 16px 16px 16px 5px;
  background: rgba(255, 255, 255, 0.035);
}
.srb-ag-typing i {
  width: 7px;
  height: 7px;
  border-radius: 50%;
  background: var(--blue-300, #8fa8ff);
  animation: srb-ag-dot 1.25s ease-in-out infinite;
}
.srb-ag-typing i:nth-child(2) { animation-delay: 0.16s; }
.srb-ag-typing i:nth-child(3) { animation-delay: 0.32s; }
@keyframes srb-ag-dot {
  0%, 60%, 100% { opacity: 0.3; transform: translateY(0); }
  30% { opacity: 1; transform: translateY(-4px); }
}

/* ---------- 5. Respuestas rápidas ---------- */

.srb-ag-acts {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  animation: srb-ag-in 0.38s var(--ease-out, ease) both;
}
.srb-ag-chip {
  display: inline-flex;
  align-items: center;
  gap: 7px;
  padding: 8px 13px;
  border: 1px solid rgba(143, 168, 255, 0.34);
  border-radius: 999px;
  background: rgba(63, 102, 242, 0.08);
  color: var(--ink, #f3f4f8);
  font: 500 13.2px/1.3 var(--f-body, system-ui, sans-serif);
  text-align: left;
  text-decoration: none;
  cursor: pointer;
  transition: background 0.2s, border-color 0.2s, transform 0.2s;
}
.srb-ag-chip:hover { background: rgba(63, 102, 242, 0.18); border-color: rgba(143, 168, 255, 0.6); transform: translateY(-1px); }
.srb-ag-chip svg { width: 16px; height: 16px; flex: none; }
.srb-ag-chip--wa { border-color: rgba(61, 214, 140, 0.45); background: rgba(61, 214, 140, 0.1); }
.srb-ag-chip--wa:hover { border-color: rgba(61, 214, 140, 0.7); background: rgba(61, 214, 140, 0.18); }
.srb-ag-chip--wa svg { color: var(--ok, #3dd68c); }

/* ---------- 6. Tarjeta de derivación ---------- */

.srb-ag-card {
  display: grid;
  gap: 9px;
  padding: 14px;
  border: 1px solid var(--line-2, rgba(160, 176, 214, 0.2));
  border-radius: var(--r, 16px);
  background: linear-gradient(180deg, rgba(255, 255, 255, 0.045), rgba(255, 255, 255, 0.015));
  animation: srb-ag-in 0.38s var(--ease-out, ease) both;
}
.srb-ag-card-t { display: flex; align-items: center; gap: 8px; margin: 0 0 2px; color: var(--ink, #f3f4f8); font: 600 14px/1.3 var(--f-display, system-ui, sans-serif); }
.srb-ag-card-t svg { width: 18px; height: 18px; color: var(--blue-300, #8fa8ff); }
.srb-ag-card-n { margin: 2px 0 0; color: var(--dim, #7d88a2); font-size: 12px; line-height: 1.45; }
.srb-ag-cta {
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  min-height: 42px;
  padding: 10px 14px;
  border: 0;
  border-radius: 12px;
  font: 600 14px/1.2 var(--f-body, system-ui, sans-serif);
  text-decoration: none;
  cursor: pointer;
  transition: filter 0.2s, background 0.2s, transform 0.2s;
}
.srb-ag-cta svg { width: 18px; height: 18px; }
.srb-ag-cta--wa { background: #25d366; color: #062b16; }
.srb-ag-cta--wa:hover { filter: brightness(1.06); transform: translateY(-1px); }
.srb-ag-cta--ghost { border: 1px solid var(--line-3, rgba(160, 176, 214, 0.32)); background: transparent; color: var(--ink, #f3f4f8); }
.srb-ag-cta--ghost:hover { background: rgba(255, 255, 255, 0.05); }

/* ---------- 7. Formulario de contacto ---------- */

.srb-ag-form {
  display: grid;
  gap: 10px;
  padding: 15px;
  border: 1px solid rgba(143, 168, 255, 0.3);
  border-radius: var(--r, 16px);
  background: linear-gradient(180deg, rgba(63, 102, 242, 0.1), rgba(63, 102, 242, 0.03));
  animation: srb-ag-in 0.38s var(--ease-out, ease) both;
}
.srb-ag-form h4 { margin: 0; color: var(--ink, #f3f4f8); font: 600 14.5px/1.3 var(--f-display, system-ui, sans-serif); }
.srb-ag-hint { margin: 0; color: var(--muted, #97a2b9); font-size: 12.3px; line-height: 1.5; }
.srb-ag-form label { display: grid; gap: 5px; }
.srb-ag-form label > span { color: var(--ink-2, #c9d0de); font-size: 12.3px; font-weight: 600; }
.srb-ag-form label em { color: var(--dim, #7d88a2); font-style: normal; font-weight: 500; }
.srb-ag-form input[type="text"],
.srb-ag-form select {
  width: 100%;
  min-height: 42px;
  padding: 9px 12px;
  border: 1px solid var(--line-2, rgba(160, 176, 214, 0.2));
  border-radius: 11px;
  background: rgba(5, 8, 14, 0.7);
  color: var(--ink, #f3f4f8);
  font: 500 14px/1.3 var(--f-body, system-ui, sans-serif);
}
.srb-ag-form input::placeholder { color: var(--dim, #7d88a2); }
.srb-ag-form input:focus, .srb-ag-form select:focus {
  outline: none;
  border-color: var(--blue-400, #5b80ff);
  box-shadow: 0 0 0 3px rgba(91, 128, 255, 0.2);
}
.srb-ag-form .srb-ag-check { display: flex; gap: 9px; align-items: flex-start; cursor: pointer; }
.srb-ag-form .srb-ag-check input { flex: none; width: 17px; height: 17px; margin: 2px 0 0; accent-color: var(--blue-500, #3f66f2); }
.srb-ag-form .srb-ag-check span { color: var(--muted, #97a2b9); font-size: 12.2px; font-weight: 500; line-height: 1.5; }
.srb-ag-form .srb-ag-check a { color: var(--blue-300, #8fa8ff); }
.srb-ag-form-actions { display: flex; gap: 8px; align-items: center; }
.srb-ag-send {
  flex: 1;
  min-height: 42px;
  padding: 10px 14px;
  border: 0;
  border-radius: 12px;
  background: var(--blue-500, #3f66f2);
  color: #fff;
  font: 600 14px/1.2 var(--f-body, system-ui, sans-serif);
  box-shadow: inset 0 0 0 1px rgba(143, 168, 255, 0.35), 0 10px 24px -12px rgba(63, 102, 242, 0.9);
  cursor: pointer;
  transition: filter 0.2s;
}
.srb-ag-send:hover { filter: brightness(1.1); }
.srb-ag-send[disabled] { opacity: 0.6; cursor: progress; }
.srb-ag-skip {
  min-height: 42px;
  padding: 10px 12px;
  border: 0;
  background: none;
  color: var(--muted, #97a2b9);
  font: 600 13px/1 var(--f-body, system-ui, sans-serif);
  cursor: pointer;
}
.srb-ag-skip:hover { color: var(--ink, #f3f4f8); }
.srb-ag-err { margin: 0; color: var(--err, #ff9b9b); font-size: 12.5px; }
.srb-ag-hp { position: absolute; left: -9999px; width: 1px; height: 1px; overflow: hidden; }

/* ---------- 8. Barra de escritura ---------- */

.srb-ag-foot { padding: 11px 13px 12px; border-top: 1px solid var(--line, rgba(160, 176, 214, 0.11)); background: rgba(5, 8, 14, 0.5); }
.srb-ag-bar {
  display: flex;
  align-items: flex-end;
  gap: 8px;
  padding: 6px 6px 6px 14px;
  border: 1px solid var(--line-2, rgba(160, 176, 214, 0.2));
  border-radius: 16px;
  background: rgba(5, 8, 14, 0.8);
  transition: border-color 0.2s, box-shadow 0.2s;
}
.srb-ag-bar:focus-within { border-color: var(--blue-400, #5b80ff); box-shadow: 0 0 0 3px rgba(91, 128, 255, 0.16); }
.srb-ag-bar textarea {
  flex: 1;
  min-height: 24px;
  max-height: 132px;
  padding: 8px 0;
  border: 0;
  background: none;
  color: var(--ink, #f3f4f8);
  font: 500 14.5px/1.5 var(--f-body, system-ui, sans-serif);
  resize: none;
  outline: none;
}
.srb-ag-bar textarea::placeholder { color: var(--dim, #7d88a2); }
.srb-ag-go {
  display: grid;
  place-items: center;
  flex: none;
  width: 40px;
  height: 40px;
  padding: 0;
  border: 0;
  border-radius: 12px;
  background: var(--blue-500, #3f66f2);
  color: #fff;
  cursor: pointer;
  transition: filter 0.2s, opacity 0.2s;
}
.srb-ag-go:hover { filter: brightness(1.12); }
.srb-ag-go[disabled] { opacity: 0.45; cursor: not-allowed; }
.srb-ag-go svg { width: 18px; height: 18px; }
.srb-ag-legal { margin: 8px 2px 0; color: var(--dim, #7d88a2); font-size: 11px; line-height: 1.4; text-align: center; }
.srb-ag-legal a { color: var(--muted, #97a2b9); text-underline-offset: 2px; }

/* ---------- 9. Móvil y tablet ---------- */

@media (max-width: 640px) {
  .srb-ag { --ag-edge: 16px; --ag-launch: 56px; }
  .srb-ag-panel {
    position: fixed;
    inset: 0;
    width: 100%;
    height: 100%;
    height: 100dvh;
    border: 0;
    border-radius: 0;
    transform-origin: bottom center;
  }
  .srb-ag-head { padding-top: max(14px, env(safe-area-inset-top)); }
  .srb-ag-foot { padding-bottom: max(12px, env(safe-area-inset-bottom)); }
  .srb-ag-msg { max-width: 92%; }
  .srb-ag.is-open .srb-ag-launcher { display: none; }
  html.srb-ag-abierto, html.srb-ag-abierto body { overflow: hidden; }
  /* En iOS, un campo de menos de 16px hace zoom al enfocarlo */
  .srb-ag-bar textarea, .srb-ag-form input[type="text"], .srb-ag-form select { font-size: 16px; }
}

/* ---------- 10. Accesibilidad ---------- */

.srb-ag :focus-visible { outline: 2px solid var(--blue-300, #8fa8ff); outline-offset: 2px; }
@media (prefers-reduced-motion: reduce) {
  .srb-ag *, .srb-ag *::after { animation: none !important; transition-duration: 0.01ms !important; }
}